Beyond The Blue Training & Consultancy

‘There is only one thing worse than training someone and having them leave; that is not training someone and having them stay’

Our focus is on how we can change attitudes and views to ensure that clients gain an effective advantage. We provide them with skills, knowledge, confidence and perspective to help them manage in a more positive and professional manner.

Monday 26 February 2007

Extra guards for violent patient


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Title – Extra guards for violent patient
Source – www.bbc.co.uk
Date – 26th February 2007

Abusive patients can cause the health services difficulties beyond all reasonable control, they put doctors and nurses in impossible positions, the dilemma between their own safety, the safety of other staff and their dedication to help everybody who needs it equally.

But individuals are not the biggest problem, the general attitude within the NHS that people it treats can act violently towards staff without consequence and in an environment where tolerance is not just a skill, but a devotion, is eroding the service and contributing to some of our societies most dedicated and professional carers leaving the organisation.

Training is a key element in reducing the risks and giving staff confidence, it can have a significant effect. We runs courses in Conflict Management & Resolution (CMR) helping individuals working in fields where workplace violence is a concern, to gain the skills to deal effectively with aggressive or violent situations they may face, without the need to resort to outdated overzealous techniques that may cause harm to themselves or others.

Our Physical Intervention Courses (PI) can add a further layer of protection to staff on the front line, specialising in low impact techniques our break-away and disengagement skills are designed to allow individuals to master them quickly and effectively. This enables you to extricate yourself from situations when they turn violent.

Please visit our website at www.btbl.co.uk

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