Beyond The Blue Training & Consultancy

‘There is only one thing worse than training someone and having them leave; that is not training someone and having them stay’

Our focus is on how we can change attitudes and views to ensure that clients gain an effective advantage. We provide them with skills, knowledge, confidence and perspective to help them manage in a more positive and professional manner.

Thursday 1 May 2008

‘Out of hours’ noise service is reinstated


Title – ‘Out of hours’ noise service is reinstated
Source – Staines Leader
Date – 1st May 2008

Understanding the policies of your local licensing authority as well as your local council as a whole, gives you an advantage and advanced warning of what you can expect.

All councils have websites on which they publish everything you will need to know and spending as long as it takes to go through their website paying special attention to their licensing policy, will give you an insight into the kind of regulations they will enforce and what they will tolerate. It is also worth getting to know the key players in your local council and not see them as the ‘enemy’, after all they have a great deal of influence over your business.

It always makes good business sense to work with the local council; generally you can resolve problems, without them needing to resort to using the powers they have to sanction you. So if you have a big night on or an outdoor event, don’t wait for the out-of hours noise service to turn up at your door, contact your local council and work with them, if you have good reason they will often make exceptions especially if you do all you can to reduce the disturbance from your event.

Councils are not there to work against you, they are elected to serve all in the community and that includes you. The local licensed premises or event is important to residents just as reducing disturbance and nuisance is. The council will help you find an acceptable balance.

Joining a local pub-watch scheme will also help your cause as licensing officers regularly attend these events and anything you can do to prove that you are a responsible retailer will help your cause, part of that process will be to prove that you and your staff have the appropriate level of experience and training to perform responsibly in your role.

We provide training to the licensed retail sector through the portfolio of BIIAB courses including the Award in Responsible Alcohol Retailing (ARAR), the National Certificate for Personal Licence Holders (NCPLH), the National Certificate for Door Supervisors (NCDS), National Certificate for Designated Premises Supervisors (NCDPS) and the National Certificate for Licensees – Drug Awareness (NCLDA).

We also provide Event Management solutions which include environmental acoustic monitoring experts who work closely with local authorities to ensure compliance occurs before it is enforced.

Please visit our website at http://www.btbl.co.uk/

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