Source – Daily Mail
Date – 7th March 2006
It’s a truly unfortunate reflection of the times when places of learning and places normally known for peace and quiet, need security staff to be present before they can open. This is not a trait of society that many of us would be very proud of, but one we have to contend with.
Employers must be aware of the risks within their business and especially the risks to their staff employed in any capacity.
We run courses targeting staff that are not directly involved in the security industry as well as those that are. We can provide your security staff with the specific training they require to carry out their duties through such courses ad the National Certificate for Door Supervisors (NCDS) and In-House Security Induction Courses (IHSI).
We also specialise in providing courses to non security staff who work on the front line and are often the targets of aggressive and abusive behaviour as well as violent attack. Our Conflict Management & Resolution course (CMR) is designed to help these individuals defend themselves against such situations and deal with them in a calm and proactive way. The information and techniques we teach are all designed to deescalate aggression before it turns to violence and allow front line staff to gain the time and distance required to allow security staff or police to arrive and assist where required.
Please visit our website at www.btbl.co.uk
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