Beyond The Blue Training & Consultancy

‘There is only one thing worse than training someone and having them leave; that is not training someone and having them stay’

Our focus is on how we can change attitudes and views to ensure that clients gain an effective advantage. We provide them with skills, knowledge, confidence and perspective to help them manage in a more positive and professional manner.

Thursday 28 June 2007

Second man held over warden funeral attack


Title – Second man held over warden funeral attack
Source – London Lite
Date – 28th June 2007

Fortunately attacks of this ferocity are rare, but they are certainly not unheard of and cause constant fear and stress, to those employees placed by their work in these environments, on a daily basis.

Certain jobs in society at large are essential to all of us even if we don’t know it or always appreciate it; the police, fire brigade and ambulance service all seem obvious choices as heroes within our society. They all fight to protect us, our friends and family and our way of life, yet they are all subject to regular violence both verbal and physical, some resulting in serious injury or worse.

So if they are our heroes and still face daily abuse and violence, who are our villains and what sort of dangers do they face because of societies label? Well for many people traffic wardens would fit this category perfectly. None of us really want a ticket or worse to have our vehicles towed when we mistakenly (or hoping that we’ll get away with it) park in the wrong place. But without them to maintain our highways we would simply stop moving in our big cities like London. Chaos would ensue, stress levels would rise and even more aggression and violence would manifest itself on the roads.

However everyone would agree that no matter what the provocation or the situation (which has yet to be clarified) there can be no justification for such a viscous attack, but unfortunately most of us also realise that there are people in society capable of this kind of act.

Employers have a responsibility towards their staff; they have to ensure that staff are trained to a suitable level and are clear of what is expected of them. Staff also have a responsibility and that is to follow this training and not put themselves, their colleagues or members of the general public in any kind of risk during the course of their duties.

We run Conflict Management and Resolution courses (CMR) specifically tailored for our clients. We concentrate on the skills required to work safely in the specific environment in which your employees are working. This is done through extensive research and planning prior to any course being run. We also run Physical Intervention Courses (PI) for any employee who finds themselves in high risk environments, so that they can defend themselves against physical attack and remove themselves from that situation successfully.


Please visit our website at www.btbl.co.uk

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