Title – NHS Assault ‘not taken seriously’
Source – www.bbc.co.uk
Date – 29th October 2009
The statistics are shocking by any standard; an NHS employee is physically assaulted every nine and a half minutes or to put it another way every 570 seconds; or to put it yet another way over 150 NHS workers are physically assaulted every day!
Even when you work in this sector these types of statistic seem unbelievable, we know it is a big organisation (the third biggest employer in the world), but our country should really be ashamed that this takes place.
There are undoubtedly risks presented by some of the people that healthcare workers have to deal with, but there are also too many excuses made for the perpetrators of these crimes and why those who are criminally culpable not held criminally responsible, where it can the whole weight of the law must be brought against them?
It is of coarse much easier to write this then to enforce it and it requires more than simply the will of those involved in enforcement to follow through, but rather a fundamental shift in the attitude of our society to those who perpetrate such crimes.
It is difficult to see what it will take for such change in mentality to take place nationwide, if the thought of 150 physical assaults taking place every day against healthcare employees is not already enough to shock us.
For our part we support those who seek to push on with prosecutions by highlighting the problems where ever we can. We very much support the NHS and its employees and understand the limitations faced through budgets and sheer size which can stifle even the best intentions. However we also support the continued efforts which are being made by the NHS and the NHS Counter Fraud and Security Management Service (CFSMS) in providing assistance to the NHS workforce; it is work that despite any set backs must be ongoing.
For our part we provide
Conflict Resolution training to the sector and believe strongly in the benefits this training can bring, both to the prevention of Violence in the Workplace and in the confidence imparted in the workforce.Source – www.bbc.co.uk
Date – 29th October 2009
The statistics are shocking by any standard; an NHS employee is physically assaulted every nine and a half minutes or to put it another way every 570 seconds; or to put it yet another way over 150 NHS workers are physically assaulted every day!
Even when you work in this sector these types of statistic seem unbelievable, we know it is a big organisation (the third biggest employer in the world), but our country should really be ashamed that this takes place.
There are undoubtedly risks presented by some of the people that healthcare workers have to deal with, but there are also too many excuses made for the perpetrators of these crimes and why those who are criminally culpable not held criminally responsible, where it can the whole weight of the law must be brought against them?
It is of coarse much easier to write this then to enforce it and it requires more than simply the will of those involved in enforcement to follow through, but rather a fundamental shift in the attitude of our society to those who perpetrate such crimes.
It is difficult to see what it will take for such change in mentality to take place nationwide, if the thought of 150 physical assaults taking place every day against healthcare employees is not already enough to shock us.
For our part we support those who seek to push on with prosecutions by highlighting the problems where ever we can. We very much support the NHS and its employees and understand the limitations faced through budgets and sheer size which can stifle even the best intentions. However we also support the continued efforts which are being made by the NHS and the NHS Counter Fraud and Security Management Service (CFSMS) in providing assistance to the NHS workforce; it is work that despite any set backs must be ongoing.
For our part we provide
Training in the sector does vary considerably and our approach is to provide comprehensive courses which incorporate the ten learning objectives set out by the CFSMS and go beyond them.
We understand that time is often a limiting factor in Conflict Resolution training, but believe that taking the time to provide effective training is a valuable longer term strategy. On a financial basis the time lost when staff are assaulted through reduced productivity, absenteeism and high staff turnover is significant. On a human level, providing the skills to reduce the effects of conflict in the workplace from harassment, aggression, threats and physical assault, allows employees to be more confident and effective in dealing with the more ‘difficult’ people they meet.
We are aware that every NHS employee has to attend Conflict Resolution training, we believe this to be a very proactive step, however that training must be effective. A couple of hours skimming the surface can simply not meet the training needs of those working in this environment; yes it may tick the box but does it really meet the learning objectives?
Our one day course in conflict resolution is designed to help candidates really get to grips with the techniques and skills required to resolve conflict. All our instructors have attended the CFSMS familiarisation seminar and are highly experienced professionals. Our working practices ensure effective learning is delivered every time to every candidate. We train only in small groups and use classroom based teaching, interactive discussion, group work and scenario based learning to ensure we meet the preferred learning style of all candidates attending.
Each candidate is provided with a unique individually numbered certificate of attendance from Beyond The Blue and the employer is provided with comprehensive training records for each candidate including feedback forms.
We also run Physical Intervention courses, these provide effective disengagement and break-away techniques as well as restraint and escorting techniques where required. All techniques use low-impact skills which do not require strength, force or pain-compliance to be effective.
Please visit our website at www.btbl.co.uk. For a complete list of Blog entries visit our National Press Archive page.
For more information on any of our services, please call us on 0845 602 55 95 or Contact Us.
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